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O’BRIEN COMPUTERS TERMS AND CONDITIONS OF SALE

All orders for goods accepted by O’Brien Computers also known as OBC and OBC Systems (“the vendor”) are accepted subject to the following conditions, which shall form part of and govern the contract of sale. Acceptance of goods or placement of order shall be deemed to be acceptance of these conditions of sale. Any term sought to be imposed by a purchaser either in a document or otherwise that conflicts with or adds to these conditions is not accepted. No agent or representative of the vendor has authority to vary these conditions unless accepted in writing by a director of O’Brien Computers (“a director”).

1.      Payment and Price

a)        The vendor reserves the right to vary the quoted price for the goods by in accordance with market conditions at the date of actual supply and the purchaser shall pay such amended price. Price Lists do not constitute an offer. Price variations of up to 5% will be absorbed by the vendor, variations greater then 5% will be charged or refunded to the purchaser as appropriate

b)        Where the purchaser had paid a deposit of 50% or greater of the total order price, the vendor will guarantee the price upon the order for a period not exceeding one calendar month.

c)        All deposits paid are non-refundable except where the vendor is unable to effect delivery within one calendar month from the order date.

d)        All invoices are due for payment on the date shown on the invoice. Payment is to be made in euros only.

e)       No credit terms are available.

2.      Availability of Goods

The vendor will use its best endeavours to comply with the date named for despatch or delivery Any such dates are given and intended as estimates only and is not to be the essence of the contract. If owing to non-availability of the goods or any other causes beyond the vendor's control, the vendor shall be unable to effect delivery hereunder it shall be at liberty to determine the contract or part thereof by giving notice in writing to the purchaser.

3.      Property and Risk

For so long as any amounts remain owing from the purchaser to the vendor (whether immediately due or not) title to the property of the goods shall remain in the vendor and ownership will not pass to the purchaser until the vendor has received payment in full. At any time after, the due date for payment from the purchaser to the vendor, and so long as such amounts have not been received by the vendor, in full, the vendor, at the purchaser’s expense, shall have the right to enter the purchasers premises and remove therefrom all goods which remain the property of the vendor.

4.      Design Variation

Whilst the vendor makes every effort to ensure that goods supplied correspond to in every respect with the sample, specification or description provided as the case may be, the vendor is not responsible for the minor variations in specification, in colour or other design features, and no such minor variation shall entitle the purchaser to rescind the contract or shall be the subject of any claim against the vendor, by the purchaser.

5.      Claims

a)        No liability for any claim for damage or non-functionality shall be accepted unless the purchaser notifies the vendor in writing within seven days of delivery. This period may be extended at the sole discretion of the vendor where the manufacturer's replacement policy exceeds this deadline.

b)        No liability for any claim for missing items such as manuals, etc. shall be accepted unless the purchaser notifies the vendor in writing, within seven days of delivery.

c)        No liability for any claim will be accepted in the case of goods differing in quantity or descriptions from the particulars given on the delivery note unless the purchaser notifies the vendor in writing within seven days of delivery and the onus is on the purchaser to prove any shortage.

d)        In the case of active third-party on-site maintenance contracts, the purchaser accepts an obligation to use the services of the contracted third-party to resolve claims under clause 5(a).

e)        In the case of manufacturers who operate direct product support and returns procedures, the purchaser accepts an obligation to process their claim directly through the manufacturer.

6.      Guarantee

a)        The purchaser shall, unless specified otherwise in writing, be responsible for all carriage, telephone, postal and other incidental charges incurred during the guarantee period.

b)        All guarantees’ are on a ‘return-to-base’ basis. The vendor may at its discretion perform ‘on-site’ repair work.  

c)    Except where otherwise explicitly stated all new goods shall be guaranteed for a period not exceed 12 months. On occasion where second-user goods are supplied at the purchasers request any such goods are supplied on an 'As is' basis, any guarantee is limited to a 'Dead On Arrival' check.

d)   Any goods supplied as replacements under any form of claim during the guaranty period shall be guaranteed for the remainder of the original guaranty period only.

7.      Returned Goods

a)        The vendor will not accept goods for credit or rectification unless such return has been authorised by a director, and the goods are received by the vendor in stock condition, with original packaging and the vendor retains the right at its sole discretion whether to accept the return of the goods or whether, to rectify the goods or whether to issue a credit note in respect thereof. The vendor reserves the right to charge a restocking fee on goods returned for credit, which are not in stock condition.

b)        The purchaser shall unless otherwise stated be responsible for the cost of outward and return carriage and insurance of all goods returned by the purchaser to the vendor for service or credit which goods shall be at the risk of the purchaser until actual receipt of the goods by the vendor. The onus of proof of safe delivery shall rest with the purchaser.

c)        All items returned to the vendor, by prearrangement and found to contain no fault, will be subject to a 25% restocking charge, providing the goods are in original stock condition. Acceptance of goods not in original stock condition shall be at the sole discretion of the vendor

d)        No credit shall be allowed for goods until they have been received complete.

8.      Consequential Loss

The extent of the vendor liability to the purchaser for any default or breach whatsoever and howsoever, arising shall in no case exceed the invoice value of the goods and the vendor shall in no circumstances whatsoever be liable to the purchaser in respect of any loss or damage whether suffered by the purchaser or any customer of the purchaser and whether direct, indirect, consequential, or however else arising.

9.      Law

a)        If any part of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions.

b)        This contract is and shall be deemed to have been made in Ireland and shall in all respects be governed by Irish Law

c)     In respect of consumer sales only, statutory rights are unaffected by these terms and conditions.

10. Web Services

Additional terms apply to these services, see here for details

 

 

 

Updated may 2007 (Removed references to Nokia mobile phone unlocking services)

Updated Aug 2004

Updated Nov 2003

11th Sep 2002

 

 
 

Site Last Updated: June 12, 2010

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